PRIVACY POLICY

Effective Date: [8/8/2025]

 

GentleDrain™ LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you use our website, products, or services. This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

 

 

We may collect the following types of information:

 

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you purchase products or sign up for clinical trial participation.

• Non-Personal Information: Browser type, device information, and website usage statistics collected through cookies and analytics tools.

• Health-Related Information: If you voluntarily provide information related to clinical trial participation, such as medical history or caregiver details, we will only use this information for trial eligibility and support purposes.

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2. How We Use Your Information

 

 

We use the information we collect to:

 

• Process and fulfill orders.

• Communicate with you about products, services, and clinical trial opportunities.

• Provide customer service and support.

• Improve our website and services.

• Comply with legal obligations.

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3. How We Share Your Information

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We do not sell your personal information. We may share your information with:

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• Service Providers: Payment processors, shipping carriers, and IT support providers who assist in operating our business.

• Clinical Trial Partners: With your consent, information necessary for participation in trials.

• Legal Authorities: When required to comply with laws, regulations, or valid legal processes.

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4. Cookies and Tracking

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Our website uses cookies and similar technologies to improve user experience and analyze site traffic. You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.

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5. Data Security

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We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

 

 

Depending on your location, you may have rights to:

 

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal information.

• Opt out of marketing communications.

 

 

To exercise these rights, please contact us at info@gentledrain.com.

 

 

7. Children’s Privacy

 

 

Our website and services are not directed toward children under 13. We do not knowingly collect personal data from children.

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8. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.”

 

 

9. Contact Us

 

 

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us:

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